5-Star Service, Whatever You Need
With You All the Way Post-Sales
At Cetetherm, we’ve built our reputation on innovation, technical expertise, and manufacturing quality. But what happens when you need technical advice for installation or operation? A new part? Or even something to replace an older component that’s no longer made?
Talk to us! We’re there for you by phone and email, and we’re skilled in all current and historical product ranges (including for District Heating Systems, District Cooling Systems, Heat Interface Units, Tap Water Systems, and more) sold under the brand names Cetetherm, Alfa Laval, Smart, Uranus, and Vicarb .
Technical Helpline UK:
+44 (0)330 055 2252
What 5-Star Service Looks Like
Easy to contact, fast to reply
By phone or email, tell our Technical Helpline your issue, and we’ll be back to you ASAP.
Technically qualified
You benefit from the expertise of skilled technicians - always.
Trouble shooting by experts
You can’t keep a good system down – not when our experts are here to listen to, identify, and solve your issues for you
From all parts to new solutions
Whether it’s spare parts, conversion kits to keep obsolete components going, or new solutions – we advise on and supply them all
There at your side
Our expert technicians will come to you to perform on-site diagnostics and repair if required
Get in touch with our technical helpline today and experience why it’s not just our products that exceed our customers’ expectations.
Need a product reference? Download our e-Catalogue
How can we help?
We'd love to receive your requests!